Privacy Notice

General

This is the website of Galway Hospice Foundation (‘we’, ‘us, ‘our’). We are committed to protecting your personal data and respecting your privacy.

Galway Hospice is registered with the Companies Registration Office (Company Number 202568) and is a registered charity with the Charities Regulatory Authority (Registered Charity Number 20022150, CHY Number 8837).

The purpose of this notice is to inform you of the personal data we collect about you when you visit our website www.galwayhospice.ie, and to help you understand how this data is used, including any disclosures to third parties.

Galway Hospice complies with the requirements of the General Data Protection Regulation (“GDPR”) and the Data Protection Acts 1988 to 2018 in relation to your personal data and its use via this website. For electronic direct marketing, we also comply with the ePrivacy Regulations (SI 336/2011).

Galway Hospice has a range of internal policies and procedures in place to ensure your data is handled appropriately, including a Data Protection Policy. If you have any questions about this notice, our policies, or how your personal data is handled, please contact our Data Protection Officer at galwaydpo@ambitcompliance.ie.

For general queries about Galway Hospice, you may contact us at info@galwayhospice.ie.

Data Controller

Galway Hospice Foundation is the Data Controller of all personal data that is collected and used about you in connection with your visit to our website.

We take our responsibilities under applicable data protection law very seriously. We are committed to protecting the privacy of all who make contact with us through this website and take our responsibility regarding the security of our service users, clients and donor’s personal data very seriously. We will be clear and transparent about the personal data we are collecting through our website and what we do with that data.

Collection and use of personal data

The only personal data collected by Galway Hospice Foundation through our website is information you choose to provide through emailing us, applying for a job, sharing your story, registering for events, making a donation or using our on-line shop. This personal data may include:

·         your name and contact details, including your address, phone number and email address;

·         your education and qualifications (where relevant);

·         your credit/debit card or bank account details;

·         your communication or marketing preferences; and

·         other personal data you provide to us, or that we generate about you in connection with your use of our website.

Using your personal data

We may use your personal data collected in connection with your visit to our website for a number of purposes including:

•        responding to a query or question raised

•        processing a job or volunteering application

•        processing a donation or claiming tax relief on donations where relevant

•        processing online shop purchases or fundraising activities (e.g. car raffle or weekly draw)

•        registering you for an event or campaigns; and

•        sending you updates where you have opted in to receive communications from us

Lawful bases

Depending on the specific circumstance, the lawful bases on which we process your personal data are:

•        You have given consent for the processing of your personal data;

•        Processing is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a contract;

•        Processing is necessary for compliance with our legal obligations;

•        Processing is necessary for the legitimate interests pursued by Galway Hospice Foundation and only where such interests do not interfere with your interests or fundamental rights.

For processing activities that are based on a statutory or contractual requirement, you may request your data not be processed for that purpose. However, this is not an absolute right and may be over-ridden by our statutory obligations. In other cases, requesting that data should not be processed for a particular purpose may prevent us from executing a contract or delivering a service to you.

Security of your personal data

Galway Hospice Foundation is committed to the security of your personal data and we have implemented appropriate technical and organisational measures to achieve this. We follow strict security procedures in the storage and disclosure of your personal data, and to protect it against accidental loss, destruction or damage. The data you provide to us is protected using Transport Layer Security (TLS) technology. TLS is the industry standard method of encrypting personal data and so that they can be securely transferred over the Internet. These security measures are reviewed on a regular basis.

We may disclose your data to trusted third parties for the purposes set out in our Data Protection Policy including IT service providers and marketing/mailing companies. We require all third parties to have appropriate technical and operational security measures in place to protect your personal data, in line with data protection legislation. We also have binding contracts in place with any third-party data processors.

Data retention

Galway Hospice Foundation will retain your personal data for as long as we need it for the purposes described above, or to comply with our obligations under applicable law and, if required, to deal with any claim or dispute that might arise between you and us. We will not hold your personal data for any longer than is necessary for the purpose for which we initially collected it.

Transfers of personal data abroad

There may be occasions where Galway Hospice Foundation may require personal data to be transferred abroad. Where any such transfer is to a country outside of the European Economic Area which does not have an Adequacy Decision from the European Union we will ensure that all the necessary safeguards are put in place prior to the transfer. 

Children

This website is not intended for use by children, and we do not knowingly collect data relating to children. If you are under 16, please ensure that you have a parent or guardian’s permission before providing Galway Hospice Foundation with any personal data. If you provide us with personal data we will assume that you are over 16 and that you understand the terms of this Privacy Notice, unless you inform us otherwise. 

Your rights

Individuals, referred to in GDPR as Data Subjects, have certain legal rights concerning their personal data and the manner in which it is processed by Galway Hospice Foundation. These include:

•        the right to get access to your personal data;

•        the right to request us to correct inaccurate personal data, or update personal data;

•        the right to request that we restrict the processing of your personal data in certain circumstances;

•        the right to request the deletion of your personal data in certain circumstances;

•        the right to receive the personal data you provided to us in a portable format;

•        the right to object to us processing your personal data in certain circumstances;

•        the right to avoid automated decision making; and

•        the right to lodge a complaint with the Data Protection Commission.

It should be noted that none of these rights are absolute and the ability to exercise your rights will be considered on a case-by-case basis.

If you require further information or wish to exercise any of the above rights, please get in touch by emailing the Data Protection Officer at info@galwayhospice.ie. In addition, the Data Protection Commission provides information in relation to your data protection rights at https://www.dataprotection.ie/ . In the event of any dispute, our preference is to try to settle matters amicably. If you are still unhappy with any decision of Galway Hospice Foundation in relation to your personal data you have the right to make a complaint to the Data Protection Commission.

Cookies

Our website uses cookies to improve your experience and to help us understand how you interact with our content. For necessary cookies, no consent is required, but we will ask for your consent for any non-essential cookies, such as analytics. You can manage your cookie preferences at any time through the Cookie Settings link on our site.

For further details on how we use cookies, please see our Cookie Policy.

Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts of Ireland for the resolution of any disputes that arise from or relate to this Privacy Notice or your use of the website. This means that any legal action in relation to this Privacy Notice will be handled by the courts in Ireland, ensuring that both parties are governed by the same legal framework.

Governing Law

This Privacy Notice and any disputes arising out of or in connection with it shall be governed by and construed in accordance with the laws of Ireland. By accessing and using our website, you agree that any legal action or proceeding arising out of or related to this Privacy Notice shall be conducted in accordance with these laws.

Third Party Websites

This privacy notice does not apply to third-party websites connected by links on our website. We cannot provide any guarantees as to how these third parties handle your personal data. We recommend that you read the privacy notices of these services prior to using them. Our website provides links to the following social media platforms: Facebook, Instagram, LinkedIn and X. 

Changes to our privacy notice

Galway Hospice Foundation keeps its privacy notice under regular review and places any updates on this web page. This privacy notice was last updated on May 6^th 2025.