Accreditation by CHKS (Caspe Healthcare Knowledge Systems) is an important part of this process. It provides independent assurance that our services meet recognised standards, while also supporting us to grow, improve, and deliver the very best care possible.
This is a quality improvement programme which covers all aspects of healthcare provision, including non-clinical services. We gained our first accreditation in 2010, and have continued with this every three year. The CHKS programme ensures that our standards of improvement are patient focused and clinically effective. Following our most recent CHKS survey in May 2025, we are proud to announce we have been reaccredited for a further three years.
The Quality and Patient Safety Committee (QPS) provides Board-level oversight, helping to ensure that our care remains safe, effective, and centred on the needs of patients and families. The Committee:
• Monitors key performance indicators (KPIs)
• Oversees quality and safety programmes
• Supports accreditation and continuous improvement
• Encourages a culture of openness, learning, and teamwork
Through this caring, transparent, and values-led approach, we are proud to work together to provide safe, compassionate care to our patients, their families, and our wider community.
We greatly value feedback from patients and their families, as it plays a vital role in helping us provide compassionate, high-quality care. Your experiences, insights and suggestions help us understand what we are doing well and where we can improve.
Feedback helps inform how we develop our services, support our staff, and ensure that care remains person-centred, respectful and responsive to individual needs. By sharing your thoughts, you are helping us enhance the experience of future patients and families and supporting our commitment to continuous learning and improvement.
Whether you wish to share a compliment, make a comment or raise a concern, we welcome your feedback and appreciate the time you take to help us improve the care and support we provide.
As a dual-certified Centre of Excellence in the provision of palliative care services, Galway Hospice aims to continuously improve and develop its services, enhancing its role as the hub of palliative care services in the region and as a resource for best practice to all palliative care service providers both locally and nationally.
Galway Hospice is a member of Together for Hospice – The National Hospice Movement. Together for Hospice is a group of 26 independent Hospice and Specialist Palliative Home Care providers working together at the heart of local communities all across Ireland. Together for Hospice exists to support and enable these frontline services to fundraise collectively at a national level. Together for Hospice currently runs two National fundraising campaigns; Ireland’s Biggest Coffee Morning for Hospice, and Hospice Sunflower Days. The ethos of Together for Hospice, is Every Euro Raised Locally, stays locally and is at the heart of everything we do.
